Services / Marketing automation
Marketing automation that follows up every lead for you
A lead who hears nothing for three days has moved on to somebody else. We build follow-up that goes out on its own: email and SMS, written once, sent at the moment it lands best. Warm leads get handed to you. The rest stay looked after until they are ready.
- Email and SMS sequences
- HubSpot and GoHighLevel workflows
- Zoho One automation
- Mailchimp and Klaviyo flows
- WhatsApp Business automation
- Lead scoring
- Booking to CRM handover
- Zapier, Make and n8n
- Abandoned cart flows
- Win-back campaigns
- Review request automation
- CRM clean-up and migration
- For you if
- You run a business where leads arrive faster than anyone can reply, and some go quiet unanswered.
- Not for you if
- If you get a few enquiries a month and already reply to each one the same day, you do not need this yet: keep replying by hand.
The scope is agreed in writing before we start. What we build stays yours.
Short answer
What is marketing automation?
Marketing automation is software that sends your follow-up messages for you. You write a message once, set a rule for when it goes out, and the system sends it to each new lead on time. It can also sort leads by how keen they are and pass the warm ones to a person.
What changes
No lead goes cold
Every enquiry gets a reply straight away, whether or not anyone is at their desk.
Warm leads reach you first
The system sorts who is ready to buy from who is just looking, so your time goes to the right people.
Follow-up that scales
More leads do not mean more late nights, because the follow-up runs without you.
What you get
- 01
Email and SMS sequences
A short run of emails and SMS, meaning text messages, written once in your voice. They go out in order over the days after someone gets in touch.
- 02
Warm leads sorted from cold
We set rules for what a good lead looks like. The system scores each one and flags the ones worth a call.
- 03
Booking and CRM handover
When a lead is warm, they get a booking link. They also land in your CRM, the software that holds your customer list, with their history attached.
- 04
Test run before go-live
Before anything goes live, we put ourselves through every sequence as a fake lead. We fix what breaks before a real customer sees it.
- 05
Monthly message report
Each month you see which messages get opened, which get replies and which get ignored. We rewrite the ignored ones.
How it works
- 01
Follow one lead
We trace one real enquiry from first click to order, or to where it went quiet. We mark every gap, then you tell us what a good lead looks like.
- 02
Write and connect
Momin writes the emails and texts in your voice. Zain wires them to your forms, your CRM and your booking tool, all inside accounts you own.
- 03
Rewrite what is ignored
Each month we check which messages get opened and which do not, then rewrite the ones nobody reads. You see the numbers every time.
Every lead gets followed up, whether or not anyone is at their desk.
FAQ
Questions we get a lot.
What is marketing automation?
It is software that sends your follow-up for you. You write a message once, set a rule for when it should go out, and the system sends it to each new lead at that moment. It can also score leads, pass the warm ones to a person and log everything in your CRM, the software that holds your customer list. Nothing about it is magic. It is a set of rules doing the boring part.
What can you automate for my business?
The follow-up after someone fills in a form, calls, or messages you. The reminder before a booking and the nudge after a missed one. The quote that goes out, then the check-in three days later when nobody has replied. The thank you after a sale and the ask for a review. If it happens the same way each time and a person is currently typing it, we can probably automate it.
Will automated messages feel robotic?
Only if they are written like a robot. Momin writes every message by hand, in your voice, and you approve each one before it goes live. We keep them short, use first names where we have them, and never send anything you would be embarrassed to have sent yourself. The timing is automated. The words are not.
Which tools do you build it in?
Whichever ones you already pay for, where they can do the job. Most CRMs, the tools that hold your customer list, and most email platforms have automation built in. A lot of businesses pay for it and never use it. If yours cannot do what we need, we suggest one that can and set it up in an account you own. We never put your automation in our account.
What could go wrong?
Three things, mostly. A message goes out to the wrong person because a form field is mislabelled. A sequence keeps sending after someone has already bought. Or the messages are fine but nobody reads them. We guard against the first two by running every sequence on ourselves before it goes live. We guard against the third by checking the numbers each month and rewriting what is ignored.
Is my company too small for this?
Probably not, if leads are slipping. The test is simple. If enquiries sometimes wait a day or more for a reply, you are big enough. If you get a few a month and answer each one the same day, you are not. We say so on the call. Automation fixes slow follow-up. It does not create leads you do not have.
What do you need from me?
Access to the accounts where your leads land: your website forms, your email tool and your CRM if you have one. An hour with whoever answers enquiries now, so we can hear how they do it. A clear line on what makes a lead worth a call. And a yes on each message before it goes live. That is about it.
What if it does not work?
Then the numbers show it, and we change it. Every month you see open rates, reply rates and how many warm leads reached you. If a message is ignored, we rewrite it. If a whole sequence is ignored, we rethink it. If it is still not earning its place, we tell you, and you stop. That is why we start with the Website and Marketing Audit, one small job, so you can judge us first.
How do we stop?
You tell us, and we stop at the end of that month. Everything we built lives in your own accounts. It keeps running without us if you want it to, or you switch it off. We hand over a short note on what each sequence does and where to find it. There is no contract that ties you in past the month you are in.
Who do I actually talk to?
Zain and Momin. There are two of us and we do the work ourselves. Zain builds the automation and tracking. Momin writes the messages and runs the monthly check-in with you. There is no account manager in between, and nobody junior doing the parts you do not see. If you message us, one of the two of us replies.
Written by Zain Masood, co-founder, marketing technology. This is the work Zain does.
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Or message one of us directly: Zain Masood or Momin Tariq.